Own end-to-end implementation of strategic third-party partner integrations, from planning through long-term lifecycle management.
Serve as the operational bridge between Vida's Commercial Strategy, Client Success, Operations, and Product teams to turn partner requirements into seamless client implementations.
Manage partner relationships, monitor SLAs, and establish scalable implementation frameworks for future partner launches.
Vida is a virtual, personalized obesity care provider using evidence-based treatment to help patients manage obesity and related conditions. It's a fast-paced startup trusted by Fortune 100 companies and major national payers, focused on whole-person care.
Own a named book of Growth customers as their trusted advisor for adoption, value, and technical health.
Understand data flows, usage, and reporting to spot gaps and triage issues across data, configuration, and integration.
Partner with Account Management and deliver 1:many programmes, workshops, and customer events.
Bloomreach is building the world's premier agentic platform for personalization, helping businesses connect with customers through AI-driven search, marketing, and conversational shopping. The company powers personalization for more than 1,400 global brands and operates with a virtual-first culture focused on freedom, trust, and employee well-being.
Serve as primary operational contact for clients, managing relationships and service delivery.
Monitor operational metrics, resolve escalations, and implement process improvements.
Use AI-enabled tools to enhance reporting, analysis, and workflow effectiveness.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, skill-based reviews. It uses artificial intelligence to streamline the application process and promote fair hiring.
Build strategic partnerships with enterprise healthcare clients to maximize adoption and business outcomes.
Act as a trusted advisor to C-level executives, aligning goals with product capabilities and success strategies.
Monitor account health, manage escalations, and identify growth opportunities to improve retention.
The hiring company delivers technology solutions for healthcare organizations, focusing on acute and post-acute care and serving vulnerable populations. It is a remote-first organization that emphasizes strategic partnerships, professional development, and customer success culture.
Leads cross-collaboration on problem definition, acute error remediation, and root cause solution development
Utilizes data to drive business decisions and impact cross-functional strategy
Develops trusting relationships with internal and external stakeholders through effective communication and collaboration
Oscar is a health insurance company built around a full-stack technology platform, focused on serving its members. We started in 2012 to create a better health insurance experience, and we value authenticity, belonging, and support.
Provide expert clinical and technical support to physicians and staff during robotic surgery procedures.
Assist new users in navigating the learning curve and achieving proficiency with Intuitive systems.
Collaborate with global teams to share best practices and drive product improvements.
We are a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci system transforming care for millions of patients. We are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Partner with Customer Success Managers to drive product adoption and value realisation for Unit4 Financials customers.
Use deep knowledge of Unit4 Financials to identify adoption gaps, optimisation opportunities, and best practices.
Act as a trusted adviser on financial process optimisation, reporting, and digital transformation.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. They are an agile, fast-growing company with over 40 years of heritage, focused on improving how people work.
Lead, coach, and develop a team of Customer Success Managers supporting scaled customers.
Own the digital Customer Success strategy, including 1:many programs like office hours, town halls, and email campaigns.
Drive retention, renewals, and growth for the scaled portfolio while using data to improve engagement.
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. The company fosters a culture of meaningful work, genuine care, and professional growth, where employees are free to show up as their full selves.
Act as the critical bridge between customers, the Care team, and the wider Sabre Payments organization to resolve escalated payment issues.
Design and implement workflow automations using Google Workspace and Microsoft tools like Power Automate to improve operational efficiency.
Develop reporting systems and maintain SOPs and training materials to monitor KPIs and support data-driven decisions.
Sabre is an AI-native travel technology leader backed by one of the world's largest travel data clouds. It empowers travel companies worldwide with intelligent, connected, and personalized retailing at an unparalleled scale.
Lead and unify post-sales operations across three brands: Peek Pro, Connect&GO, and ACME Ticketing.
Own the entire post-sales model including Onboarding, Customer Success, and Technical Support.
Define KPIs, leverage AI and automation, and drive retention, expansion, and revenue growth.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities, with over $7B in bookings. The company is a remote-first global team of 'Peeksters' recognized by Forbes and Built In as a best place to work.